Frequently asked questions

Truck Dispatch FAQ

What does a truck dispatcher do?

A carrier-side dispatcher can search for freight, communicate with brokers, negotiate rates, support carrier packets and organize load paperwork on behalf of the motor carrier.

Do I keep control of my loads?

The intended Truck Dispatch Hub model is carrier-controlled load approval. The carrier decides whether a load fits its operation before booking.

What equipment do you support?

The site is structured for dry van, reefer, flatbed, step deck, power only, hotshot, box truck and heavy haul/RGN.

Where do you dispatch?

The site is designed for the 48 contiguous United States.

Do you work with new authority?

That policy should be finalized before launch. The site includes educational content for new authorities and an onboarding status field.

How much does dispatch cost?

The pricing page is intentionally configuration-ready rather than inventing Truck Dispatch Hub rates. Add your actual percentage and/or weekly fee before launch.

Have a specific question?

Ask Truck Dispatch Hub